Privacy Policy

This policy covers trucksofnevada.com, operated by Trucks of Nevada, 1260 Rockpebble Ave, North Las Vegas, NV 89030 (“the shop,” “we,” “us”). Phone (702) 333-2463. Email info@trucksofnevada.com. That email address is the designated request address for privacy requests, including a request that we not sell covered information.

The site was built by Heel Digital. Heel Digital is not the shop, does not take repair requests, and does not receive the contact form.

Related pages: Cookie Policy and Terms of Service.

Information we collect

We collect very little, and only in the ways below.

Contact form

If you send the form, we collect the name, phone number, and description of the truck problem that you type. You also check a box confirming the shop may use those details to call you back about that repair. We do not ask for an email address, a mailing address, a payment card, a Social Security number, a driver’s license number, or your precise GPS location.

Anything you type in the truck description is included. If you mention a company name, a unit number, a breakdown location, or someone else’s name, that text is stored with the request. Please do not send medical information, government ID numbers, or payment card numbers through the form.

Calls and email you start yourself

If you call (702) 333-2463 or email info@trucksofnevada.com, the shop receives whatever your phone company or email provider sends with that call or message, such as your number and what you say. That is ordinary shop communication, not something the website collects on its own.

Logs

The site host and the application keep technical logs. Those logs can include your IP address, browser type, device type, the pages you request, the date and time, and a referring website. If a form is submitted, the application log can also include the name, phone number, and truck description from that submission, including when email delivery fails. Logs are used to run and secure the site and to troubleshoot the form.

Cookies and similar tools

An essential session cookie keeps the form secure and carries the confirmation message after you submit it. Your cookie choice is stored in local storage on your device. Google Analytics and Google Ads run only after you accept them. Details, names, and durations are in the Cookie Policy.

Font and map requests

The typefaces (Barlow Condensed and Work Sans) are loaded from Google Fonts. Opening a page sends your IP address to Google’s font servers. We do not use that request to identify you.

The Service Areas page loads map tiles from OpenStreetMap (tile.openstreetmap.org). Opening that page sends your IP address to the OpenStreetMap tile servers so the map can be drawn. The map does not ask for your device location, and it cannot be dragged or scrolled to look up an address you type. OpenStreetMap’s privacy policy is at osmfoundation.org/wiki/Privacy_Policy.

What we do not collect on this site

• No accounts, passwords, or customer portal.
• No payment or checkout.
• No newsletter signup and no marketing text-message program.
• No Facebook Pixel, TikTok pixel, or other social advertising tag. Facebook, Instagram, and Google links leave this site when you click them.
• No precise geolocation from your phone or browser.

How we use it

• To call you back, or otherwise respond, about the repair or roadside request you sent.
• To schedule shop or mobile work you asked for.
• To keep the site secure, debug the form, and prevent abuse.
• If you accept advertising or analytics cookies, to measure visits and to tell whether a call came from a Google ad.
• To comply with law, a court order, or a government request, and to protect the shop, its people, and the public.

Submitting the form is a request that the shop contact you about that truck. It is not permission for promotional texts or marketing calls. If the shop texts you, the message will be about the repair you asked about, such as a time or a status. We do not add you to a mailing list from this form.

The form is not an emergency line and it is not monitored around the clock. If a truck is unsafe or people are in danger, call 911. For roadside dispatch, call the shop.

Who receives it

We do not sell personal information for money. We do not share personal information with third parties for their own direct marketing.

We do share it in these limited ways:

• The shop inbox. The form is addressed to info@trucksofnevada.com. The shop’s email provider processes that message so it can be delivered. If the site cannot send the email, the page tells you to call, and the attempt can still be in the application log.
• The website host. The company that hosts this site processes IP addresses, requests, and logs on our behalf.
• Google, and only if you accept the matching cookies. Google Analytics 4 (measurement ID G-C34J9TNX1Y) receives usage data. Google Ads (tag AW-359263349) receives advertising and conversion data. If you accept advertising cookies, Google may replace the phone number shown on the page with a forwarding number. A call to that forwarding number is still delivered to the shop, and Google can receive the caller’s number, the time, and the duration in order to count the call as an ad conversion. Google’s privacy policy is at policies.google.com/privacy.
• Google Fonts and OpenStreetMap, as described above, receive the IP address that comes with those requests. They do not receive your form.
• Authorities, when the law requires it, or when disclosure is needed to prevent harm or fraud.

Under the California Consumer Privacy Act, as amended by the CPRA, letting an advertising partner use personal information for cross-context behavioral advertising can be treated as “sharing,” even when no money changes hands. The advertising cookies are the only feature on this site that fits that description. They are off until you accept them. Rejecting them, using Do not sell or share my personal information, or sending a browser Global Privacy Control signal opts you out. We treat an opt-out as covering both advertising and analytics cookies.

Nevada residents: under NRS 603A, you may direct us not to sell covered information we have collected or will collect. We do not sell covered information. To send the direction anyway, email info@trucksofnevada.com with the subject “Do not sell,” or call (702) 333-2463. Categories of covered information we collect through the site are your name and telephone number, plus any identifier you choose to type in the message. Categories of third parties that may receive it are the shop’s email provider, the website host, and — only with your cookie consent — Google.

How long we keep it

• Email to the shop. Kept in the shop mailbox until someone there deletes it, and only as long as the shop needs it for the repair request, ordinary business records, disputes, and legal duties.
• Application and server logs. Kept for a limited period to operate and secure the site, then deleted or overwritten in the ordinary course. The host, not this policy, sets the exact number of days.
• Cookie choice. Stays in local storage on your browser until you clear site data or change the choice.
• Google. If you accept Google cookies, Google keeps its copies under its own retention settings. We do not control those copies. Turning cookies off stops new collection from this browser. It does not erase a copy Google already has. Cookie names and lifetimes are listed in the Cookie Policy.

Your choices and requests

You can ask us to:

• Tell you what personal information we hold about you from the website.
• Correct it.
• Delete it, unless we need to keep a specific record for a legal, security, or transaction reason, such as a repair you authorized.
• Give you a copy of the form information we still have.
• Opt you out of sale or sharing. There is no sale. Sharing for advertising stops when advertising cookies are off.
• Appeal a refusal. Reply to the decision and ask for a second look. A different person at the shop will review it when one is available.

Email info@trucksofnevada.com or call (702) 333-2463 and say it is a privacy request. Include the phone number you used on the form so we can find the right record. We may ask you to confirm that the number is yours before we disclose or delete anything. An authorized agent may submit a request for you. We may ask for signed permission and may still confirm the request with you directly.

We aim to answer within 45 days. If a request is complex, we may take another 45 days and will tell you before the first deadline passes.

We will not deny repair, charge a different price, or reduce service because you made a privacy request. The shop can still refuse work for ordinary business reasons that have nothing to do with the request.

Several state privacy laws, including laws in California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and others, apply only after a business passes a size threshold. A single-location shop often falls under those thresholds. We still honor the requests above from any person in the United States, and we honor browser Global Privacy Control as an opt-out of advertising and analytics cookies.

If you are in the European Economic Area, the United Kingdom, or Switzerland, the shop is the controller of the form and log data. The contact is info@trucksofnevada.com. We use the form data to respond to a request you made (steps before a repair agreement). We use logs for the legitimate interest of keeping the site secure. Analytics and advertising run only with your consent, and you can withdraw that consent in Cookie settings without affecting a repair you already asked for. You may also complain to your local data protection authority. Information is processed in the United States, where the shop is located.

Children

This site is for fleets, owner-operators, and other adults arranging repair of commercial trucks and similar vehicles. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 sent the form, email info@trucksofnevada.com and we will delete it.

Security

The form is meant to be sent over an encrypted connection in production. The session cookie is used so a third site cannot submit the form as you. No internet transmission or email inbox is perfectly secure. Do not send secrets through the form.

Links to other sites

Links to Google Maps, the shop’s Google listing, Facebook, and Instagram leave this site. Those companies’ own policies apply once you are there. Reviews shown on our Reviews page are excerpts from the public Google listing. Google, not the shop, collects the review you leave there.

Changes

If this policy changes, we will post the new version on this page and change the effective date. If a change materially expands how we use form information, we will ask for a new confirmation before using a new submission that way.